In the world of security systems, the Genetec Config Tool is the primary interface for managing your Security Center. If you are logging in for the first time or setting up a new system, here is the "story" on how to get in and secure your setup. The "Default" Credentials
If you've forgotten your password or are unable to access the Config Tool, try the following:
If you possess direct physical administrative access to the underlying Windows host machine running the primary Microsoft SQL Server instance hosting the system's databases, you can strip the forgotten password away and revert the profile back to a blank default state.
Relaunch the and log in using the newly defined credentials. Method 3: Database Database Manipulation (Advanced)
"Nearly 1 in 4 organisations (23%) fail to use unique passwords, relying instead on the same password across all cameras... leaving an easy point of entry for hackers once only one camera has been compromised."
If "Admin" with a blank password isn't working, you might be dealing with a pre-configured system or a forgotten password. Here are the three main ways to get back in: The Streamvault Exception: If you are using a Genetec Streamvault appliance
When setting up or troubleshooting a Genetec Security Center system, finding the correct credentials for the Config Tool is often the first hurdle. For most standard installations, the default credentials for a fresh Genetec Config Tool setup are a username of and a blank password .
Upon first login, an installer assistant will typically appear, requiring you to set a permanent administrator password. Resetting a Lost Genetec Password
Navigate to the sub-section and select Change password .
Type the IP address or name of your main server. If you are on the server itself, you can use "Localhost".