Place the downloaded firmware file (usually ending in .bin ) directly into the root directory of the USB drive. Do not put it inside a folder.
Contact professional support for an RS232 serial recovery process.
Wait for the progress bar to complete. The DVR will automatically reboot. Unplugging the power during this process will ruin the device. Method B: Upgrading Upgrade via PC Client Software multistar dvr h 264 software upd download
: After reboot, return to the SYSTEM menu and check SYSTEM INFO to confirm the new firmware version is installed.
Once you have downloaded the .bin or .upd file, follow these steps: Format a USB flash drive to FAT32 . Place the downloaded firmware file (usually ending in
: Plug the USB into the port on the back or front of your DVR. : Use the mouse to right-click and go to Main Menu > Advanced > Upgrade System > Maintenance > Upgrade : Choose the file from the list and click
If you are looking for software to view your DVR on a computer or mobile device, these are common options: CMS (Central Management System): Wait for the progress bar to complete
: Select the appropriate firmware file from the list and click OK . The system will display a confirmation dialog—click OK to proceed.
Warning: Never turn off the power or unplug the DVR during a firmware flashing sequence. Doing so will permanently damage the motherboard. Troubleshooting Common Download and Installation Issues The DVR Does Not Recognize the USB Drive